Monday-Friday: 7:00 a.m. - 9:00 p.m. ET
Saturday: 9:00 a.m. - 3:00 p.m. ET
Fax (Include a contact name/department.)
Report Card Lost/Stolen
Report your lost/stolen Visa Credit Card by calling 517-333-2424
Monday-Friday 7:00 a.m. to 9:00 p.m.
Saturday 9:00 a.m. to 3:00 p.m.
All other times, call 888-393-1172 or login to your online account via ComputerLine leave a secure message using the online Message Board. Select the Messages from the top menu. You will receive a response within one business day.
To help identify any fraudulent activity on your card, please provide the following information regarding your last transaction:
Date, Amount, and Location
Your card will be blocked immediately to protect your account from fraudulent charges and you will be issued a replacement card.